Services
Computer & Computer Part Sales
Pentech Limited stocks a complete line of new and reconditioned microcomputer service parts, fully configured PCs, and related products such as printers and data communications equipment.
Pentech Limited has seen an increase in demand for reconditioned service parts. An increasing number of manufacturers and service providers are choosing them in lieu of new parts in an effort to reduce cost.
To realize this, Pentech Limited has introduced an extended standard warranty program for reconditioned multivendor service parts.
Maintenance Contract Services
Pentech Limited offers service contracts and on call services based on premium times between Monday – Friday, 8AM – 5PM. These services embrace the following: -
- Comprehensive Maintenance:
This covers the supply of parts and labour all-inclusive in one contract within the agreed terms of the contract. Spare parts availability is guaranteed or a replacement is supplied during the down – time.
- Labour only:
We will give all the working hours within the contract period at no cost, but spare parts will be charged as per usage.
- Time and Parts:
We will charge you only for the time we work on your equipment and the spare parts used. In case of more complicated technical problems, we will only consider the most reasonable and productive time.
- Depot Repair Services:
From diagnostic to testing, our technical team is well – versed in all aspects of the repair operation, enabling us to provide extended warranties on all the products and services. This is done in conjunction with any of the above services, or the client can choose to bring the equipment to our workshop at their own convenience.
Training
- Proficiency Courses
- Career Courses
- Certification Courses
- Computer Support Courses
Managed Client Services
As part of our Managed Lifecycle Services, Pentech Limited offers a full suite of services for companies who need to outsource all or part of their IT management. We can customize a plan to your current and future needs. We can manage a portion of your IT tasks - or provide a robust end to end solution. The choice is yours.
- A. Service Desk and Help Desk Support
At Pentech Limited, we understand that in today's competitive business environment, IT uptime is crucial to success. Technology is so ingrained into your business that even the smallest amount of system downtime can result in lost productivity — and revenue. To help ensure your IT system operates at peak levels, Pentech Limited offers complete technical support — all delivered through a single point of contact.
- B. Desktop Services
You can entrust your on-site support to Pentech Limited. Led by an experienced team of IT experts, Pentech Limited can help you maximize your total cost of ownership, by providing field services for your multi-vendor Distributed Systems, desktop systems, software and peripherals.
- C. Application Services
Are you getting the most out of your applications? As an approved Partner for several vendors, Pentech Limited can help you better manage your software by improving license management, reducing cost and complexity, and enabling more rapid and advanced problem resolution.
- D. Asset Management
Gain a more accurate view of your IT assets. Optimize IT management across your enterprise. Improve strategic planning. Maximize your return on technology. With Pentech Limited Asset Management Services, it's all possible.
- E. Lifecycle Consulting
With Pentech Limited Lifecycle Assessment Services, you have the tools you need to build the managed services infrastructure that's right for your enterprise. With Pentech Limited's 7-step assessment process, you'll receive a thorough analysis of your entire IT lifecycle along with recommendations of how to move the organization toward better and more efficient processes.
- F. Managed Deployment
For customers looking for a complete, end-to-end solution for rapid deployment, Pentech Limited offers a Managed Deployment Service. This service is especially useful for complex logistical environments such as those with multiple PCs distributed among multiple sites with limited storage capacity. Our comprehensive suite of services and tools span the full range of deployment needs.